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Wednesday 21 February 2018



The Non-Executive Directors' Handbook

The Non-Executive Directors' Handbook, 4th Edition published by NEDA in association with ICSA

The Non-Executive Directors' Handbook has been refreshed and fully updated for this 4th Edition and, given the increasingly significant role now played by non-executives in the independent oversight of organisations, it acts as an essential source of reference and route map for the position.

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UK Customer Satisfaction Index - January 2018

The Institute of Customer Service has published the UK Customer Satisfaction Index for January 2018, which identifies the state of customer satisfaction in the UK.

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The 2017 Good Governance Report

CQI welcomes 2017 Good Governance Report and calls for wider governance debate.

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Business Ethics And Artificial Intelligence

The rapid development and evolution of AI technologies, while unleashing opportunities for business and communities across the world, have prompted a number of important overarching questions that go beyond the walls of academia and high-tech research centres in the Silicon Valley.

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