Few of us relish conflict. It can be uncomfortable, draining, and time consuming, especially if we’ve done all we can to prevent it. As uncertainties, divisions, and sensitivities rise around the world, leaders must develop a crucial skill now and for the future – Conflict Intelligence.
The Thomas-Kilmann Conflict Mode Instrument (TKI) is a widely recognised framework designed to measure an individual’s response to conflict situations.
Adapting your natural conflict resolution style will help you foster better relationships, navigate disputes, and reduce stress.
In this session, attendees will:
- Learn five conflict management styles to improve working relationships with colleagues and clients
- Produce a personal development plan with strategies to overcome conflict and create mutually satisfying outcomes
About CMS:
CMS is a forward-thinking global organisation of independent law firms, boasting over 80 offices in more than 40 countries, and a network of 5,800 lawyers. Combining deep local market knowledge with a broad global perspective, CMS offers dynamic and agile legal solutions to help clients navigate the future with confidence. The firm's focus on social impact, diversity, and sustainability underscores their significance in conversations on governance and future-facing leadership. NEDA are proud to be working in partnership with CMS.
About Skills for Future Facing Teams:
CMS has been running their Skills for Future Facing Teams programme since 2018, covering a range of business and leadership skills taught by experienced executive coaches. The sessions give delegates the opportunity to build career-enhancing skills with the latest insights into business psychology and leadership theory.