The Chartered Quality Institute (CQI) released a report today on how digitisation, also called the Fourth Industrial Revolution, will impact business and society and in particularly what that means in terms of the future of work. It covers nine key drivers for change and aims to help organisations make sense and prepare for those challenges ahead.
- Big data and analytics
- Artificial intelligence and machine learning
- Connectivity, systems integration and the Internet of Things
- Autonomous machines, robotics and additive manufacturing
- Augmented reality
- Trust and transparency
- Corporate social responsibility and sustainability
The report argues that digital transformation is not about technology but about leadership and flexibility. It provides an in depth analysis of the impact on organisations, society and the environment as well as the roles played by crime, cybersecurity, ethics, sustainability and governments.
The final conclusion is that the digital revolution offers a wealth of new opportunities if managed well and could lead to an improved quality of life. However, if managed poorly, it will lead to wider inequality and a broader polarisation. It argues that it is crucial for all stakeholders to act now if society as a whole is to reap the benefits of the digital revolution.
Please download report for further details.