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This Bitesize Briefing from CMS will focus on vulnerable customers and delivering good outcomes; the webinar will offer key expertise in the process of compiling annual board reports, assessing compliance with the Consumer Duty.
Since implementation of the Consumer Duty, there's been a flurry of activity from the FCA in conducting product interventions, market and multi-firm reviews, and firm surveys, as well as publishing portfolio and sector letters and examples of good and poor practice, highlighting regulatory expectations on the application of the Consumer Duty.
CMS' 20-minute bitesize briefings are designed to bring you key content on core areas of regulatory focus, based on their expert analysis of the FCA’s publications.
The Consumer Duty Healthcheck is designed to help firms stress test their implementation of the Duty. Join the free webinar for a briefing.
Speakers include Elisabeth Bremner (Partner, CMS CMNO LLP)
Learn more:
CMS' Toolkit for Annual Board Reports is available here.
CMS' FCA Consumer Duty Health check is available here.