As leaders prepare for post-pandemic operations, two groups distinguish themselves: “Future seekers” and “Continuity creators.” Success during the next era will require elements of both.
As leaders prepare their organizations for post-pandemic operations, two groups distinguish themselves: “Future seekers” who embrace a very different future, characterized by disruption, innovation, and growth; and “Continuity creators” who double down on elements of the past for the sake of stability and connection in an uncertain world. Debates in virtual and real board rooms, executive suites, and garages focus vigorously on the merits of each. Winning teams understand success during the next era will require elements of both.
Too much future-seeking without continuity leads to confusion, alienation and detachment by investors, consumers, and employees. Too much continuity without disruption leads to short-term thinking, denial, entrenchment, and competitive disadvantage.
Leadership strategies and expectations changed materially in 2020 and likely will never return to what once was considered “normal.” Research and experience suggest three leadership characteristics will be key to restoring stability and trust while pushing the envelope on productive disruption.
Read Wilis Towers Watson's insight in more detail, including the three leadership characteristics here.